Soldiers’ $2,800 in bag fees spark outrage
Delta Air Lines says it’s sorry “for any miscommunication” after U.S. Army soldiers returning from Afghanistan complained that they were charged almost $3,000 in bag fees by the carrier.
The incident has sparked outrage online after the servicemen spoke out about their experience in a video posted on YouTube.
In the clip — which the men say was recorded on board a Delta flight from Baltimore to Atlanta on Tuesday, a day after they returned from Afghanistan — the soldiers explain they had “a little issue with the bags.”
CNN affiliate WXIA in Atlanta identified the soldiers as U.S. Army Staff Sgts. Fred Hilliker and Robert O’Hair.
The men, who were bound for Fort Polk, Louisiana, said their military travel orders allowed them to carry up to four bags, but when they arrived at the airport in Baltimore, Delta told them it allows military personnel to check only three bags for free.